The experience is what you make of it.... - Store Manager Trainee CVS Health Employee Review

4.0
11 Oct 2014
Recommend
CEO approval
Business outlook

Pros

So, I have read many of these reviews on here and I would like to clarify a few things.... Yes our Pharmacies are busy, yes we do not have many hours to do tasks (considering my store is a minimum hour store of 202 hours.) But the primary focus of the company is to "help people on their path to better health". This company has innovated everything there is to do in the retail pharmacy. Delegation is a beautiful thing, most managers will complain on "not enough hours in the day" because they try to do the job themselves. So, if you are lucky like I am and have a manager that will allow you to run the store and set you up for advancement (Which I was told recently is in the works), then your team will thrive in excellence. The atmosphere and moral of a TEAM working together will allow for a better experience. That is why I say it is what you make of it. If you are hired as a Clerk/Cashier, you are actually being hired to do a lot more. As a manager, I rely on my cashiers, just as much as I rely on my Shifts.

Cons

If you look at any job in CVS as just a job, this will not work out for you. Pay is the biggest thing, but they are actually trying to remedy that with high pay rates to new colleagues. This company does not give you a budget for training of new colleagues, so training is rushed for new colleagues.

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5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility, depending on your scheduling coordinator and district leader

Cons

nothing that comes to my mine

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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