MinuteClinic is doing to NP's what retail pharmacies have done to the Pharmacy profession. - FNP CVS Health Employee Review

1.0
29 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, 3-4 days a week for FT

Cons

Patients do not respect NP's in the retail health role and are often verbally abusive and bullies. corporate puts more and more non clinical demands on NP's while reducing benefits and refusing to provide support. Clinicians work alone and must manage all aspect of the business including cleaning, ordering supplies, stocking and counting inventory, marketing, cleaning and much more. There is no administrative time built into the day. Patient volume is the main focus, but corporate creates unrealistic expectations by increasing workload and demand and creating obstacles. High turnover, low job satisfaction, Medical directors do not call back when you attempt to reach them for consult. Right hand does not know what the left hand is doing. Company claims they have advancement opportunities, but restructures every few years resulting in layoffs and demotions. Expected to work every other weekend and take call one to two additional weekends every 6 weeks. Company makes claims such as employer of choice, or year of the practitioner and then backs it up by increasing demands and reducing support and benefits and going back on promises. Corporate does not take responsibility for bad decisions.

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5.0
25 Mar 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

good excellent culture enjoy collabrative

Cons

i dont have any bad exp

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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