Take my advice and be a manager elsewhere if at all possible - Store Manager CVS Health Employee Review

1.0
1 Dec 2015
Recommend
CEO approval
Business outlook

Pros

From a management perspective...there really isn't any I can honestly think of.

Cons

The disparity between resources (payroll etc.) and work load expectations is completely out of line and is the most distorted picture of business that I have seen in my 24 years of management. If a company wants to run on a base line of bare minimum payroll that's fine, but when it does this it needs to re-evaluate its processes and streamline it to be in line and functional to payroll expenditures. This company has done just the opposite. Cut payroll to a point that is utterly ridiculous and then increase work load expectations to be unacheivable. Thus creating a situation where store management can be fired at a moments notice for not keeping the building up to standard. Which interestingly enough lets the employer keep management payroll at a base minimum since buildings get a new leader every year or so (no more 30 year veterans making much larger salaries) and this new face is energized and not yet fully jaded with the situation and ready to kill themselves for the job. Until of course the constant failure and excessive hours finally kill the individual and they are replaced with a fresh new face that shouldn't manage an am/pm in my opinion. Now if we were going out of business I would understand how these stores are run, but we aren't going out of business but we are instead a multi-billion dollar company that is completely stable financially. So long story short, from an expectations point of view this is probably the worst employer you can possibly have as a manager and I would whole heartily dissuade any individual from coming to this place of utter delusion. I have worked for many retailers over my career so I have more than just an idea of what the norm should be. I will also say this to give some perspective on things...that within 3 years of my employment every other manager in the district had been replaced, no exaggeration. I am the sole survivor so far and honestly only stay because my wage is higher then the average bear. New hires will likely land around the 50-60k a year mark which is pathetic in my opinion for a position like this, which is why the stores are generally filled now with people that have relatively little management experience.

Explore other reviews about CVS Health

5.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunities are available if you put in the effort to network, take on challenge roles, and expand your horizons.

Cons

It's a big organization where enterprise priorities don't always align with mine.

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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