Utter Crap - Lead Teller Capital One Employee Review

1.0
12 Oct 2012
Recommend
CEO approval
Business outlook

Pros

Great hours and holidays. Easy way to get in to career field without previous experience.

Cons

Very poor customer focus - causes loss of customers and cross-sell potential. That focus loss, in turn, results in lower income and removal of bonus potential. Lack of concern for employee retention - you might as well just have a revolving door for employees to come in and then immediately leave again. Advancement is based upon favoritism and not upon skill.

Explore other reviews about Capital One

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

3.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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