Pros
Nothing, absolutely nothing. Some customers are nice I guess, but that does not compare with management that will lie to your face.
Cons
I will start off by saying this review is for the retail bank division. Capital One is the worst company I have ever worked for. They are eliminating positions left and right and giving more responsibility to lower level employees for no extra pay. The company currently fired all of their bankers and lead tellers (because why pay them to do 1 job at 40K when they can hire someone as a UBA for 29K and have them be a teller, banker and manager). You can work here for 30+ years, it makes no difference they will throw you out the door without any empathy. I was just fired because 'my position was eliminated' and am sick to my stomach. They like to do mass firings on group conference calls as well; they will have you on a group of dozens of other people and fire you all at once and ask 'any questions'. You can be a top banker, bring in over 2 million in new money, and it makes no difference, they will fire you if they want to. How much did they save with the tax cuts? Yet they still have the urge to do more mass firings.