Just a check!!!! - HL Servicing Capital One Employee Review

2.0
7 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Receiving a check, health benefits, Vacation hours...

Cons

The pay is EXTREMELY low for entry level associates!!!! There has been constant change before we inquired ING Direct but now it's so much worse... The change says alot about the instability of Capital One as a whole and also says alot about how weak management is. Most managers are incompetent!!!!! You will be reprimanded for taking too much PTO, questioning certain policies/ how things are ran.... Management doesn't care about employees AT ALL regardless of how much you help with different projects or how hard you work... There's ALOT of upper management that look down on Reps & think they are superior... They do NOT value employee loyalty and/ hard work..

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5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

WLB was great, really enjoyed time!

Cons

none, can't think of any!

3.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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