Perception not reality - Anonymous employee Capital One Employee Review

1.0
17 June 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits at least

Cons

360 reviews guarantee that good work is not rewarded, being a nice guy and getting along is. As long as you give the perception that you're working, you do fine. IT staff is mostly outsourced and treated like serfs; their input is not valued. Ideas are only good if they come from COF corporate employees. Not from employees from acquired companies, not from contractors.

Explore other reviews about Capital One

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice people and truly great work life balance (can be team dependent). Most people are in office 2-3 times a week. Food options are decent (6.8/10) but not as subsidized as I would prefer although they are less pricey than eating out at a Cava/Chipotle.

Cons

Not many, don't have anything to say.

3.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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