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      Capital One

      Engaged employer

      Capital One reviews

      Fantastic, large company - just be flexible - Senior Process Manager Capital One Employee Review

      5.0
      17 Sept 2015
      Senior process manager
      Recommend
      CEO approval
      Business outlook

      Pros

      In short, I perceived Capital One to be a bit of an odd duck amongst big financial institutions. It's very progressive, both in business and in its social stances and efforts. It's large, but its structure feels relative flat, and they value independent input and questions. They don't squash down constructive dissent, they welcome it. They don't brace against change, they embrace it.

      Cons

      They embrace change, and so you can expect a lot of it. That makes day-to-day work challenging at times (but also exciting), and it may mean that you get changed right out of the picture, which is what is happening to me as part of a site closure. That said, they've been more supportive about that change and transition than you can imagine, so even that isn't very much of a con.

      avatar
      Capital One Response
      10y
      Thank you for your thoughtful input - we do, as you say, value it! As we continue to drive toward fewer, faster, and better solutions for our enterprise, we agree that it's important to coordinate and align across teams. Thanks again for your feedback.

      Explore other reviews about Capital One

      5.0
      3 July 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice Company that helps employees

      Cons

      Stagnat heirarchy compared to some other firms

      1.0
      30 June 2026
      Cafe manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

      Cons

      The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

      1
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