Toxic culture, PM and Leadership - Manager Capital One Employee Review

1.0
25 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Opportunity to work with some good people

Cons

Culture has progressively been breaking down. Words are not supported by actions. DEIB efforts are surface level and staged. Good Boys network is alive and well there. Minority senior positions are token roles and are exploited for marketing. Best places to work type data is manipulated to get awards. Performance Management process is toxic, rigged and comes down to a brown nosing game. Performance feedback and ratings are given without justification or evidence. Extra %s of below strong pushed this year so associates could be laid off without having to issue WARN notices, receive negative press, pay unemployment or offer full severance. Excellence and Do the right thing have taken a hike and Rich should be ashamed.

Explore other reviews about Capital One

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company culture Competitive Pay Technically advanced

Cons

Too much politics sometimes High pressure Harder to get promoted

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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