Not the Capital One everyone once knew - Senior Manager Capital One Employee Review

1.0
18 Nov 2023
Recommend
CEO approval
Business outlook

Pros

First and foremost, for those reading these reviews, be assured that any positive reviews of Capital One in the past 18 months are completely false and written by HR to inflate the perception. Joined C1 in 2002. Moved around to a few departments at times, which is one of the positives of working here. Decent pay for LCOL cities. Extensive educational resources for development.

Cons

Toxic culture. Toxic leadership. Re-org reasons are hidden to avoid associate turnover and then they do multiple layoffs to get rid of associates to keep numbers down. Favoritism leading to some associate promos that are unexplainable. Can’t get anything done due to red tape and demoralization of the entire associate population. The really great, servant leaders that Capital One was made up of and thrived with, have all left. Confirm yourself via LinkedIn.

Explore other reviews about Capital One

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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