If you know like I know , run far away from this company - Loss Mitigation Capital One Employee Review

1.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Some teammates are cool. The campus is nice. Some company fundays. Decent work/life balance.

Cons

Management. This company would not be as bad if the people leaders, senior leaders, and management wasn’t toxic and childish. Essentially, no leader at Capital One has the formal training or education to manage at a corporate level. I doubt that most of them even have the leadership experience to qualify for the jobs they have. Leaders are lazy, unconcerned, unavailable most of the day. We all know that they go runs errands during their shifts and we’ve even caught a manager at the water park with their children while on the clock before. They only help develop and grow the people that make them look good and don’t require them to do their job. What made me leave , was when I found out that a manager from an old team reached out to my new manager saying , “I see he’s still performing poorly”. Why this manager was still monitoring my stats after I was off his team for months is what I mean when I say they are all childish. Most of the managers are extremely insecure. You cannot show your skills and expertise without them becoming jealous and blocking your opportunities for advancement. Capital One’s work culture is very toxic and it’s because of senior leadership. I knew a manager who left because they seen the mess they’d have to clean up and they said the pay for the amount of work they’d have to put in to clean up behind poor managers was not worth it. Go apply somewhere else , Capital One does not live up to that 4 star rating on this app.

Explore other reviews about Capital One

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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