Sales Associate - Anonymous employee Coach Employee Review

4.0
18 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love the staff I work with to death...there like a second family to me, you get a 50% discount at the full price and 60% at the outlets, generally nice and professional people shop in the store, fast-paced work environment during high traffic hours, great training by management... almost like they're your mentors, great networking opportunities, team-share motivates the staff to sell more, and flexible hours are given.

Cons

You HAVE to know how to sell...otherwise you'll be flagged and eventually terminated, most "re-sellers" can be a pain to deal with as they expect to be helped first and believe they're above everyone else in the store, hours can become competitive depending on the month, higher management can set high goals which sometimes leads to low sales which then can lead to little to no hours which I experienced in June

Explore other reviews about Coach

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Management was very receptive, open, and caring.

Cons

The pay was not great.

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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