Things would be better if there was a whole new management team... - Anonymous employee Coach Employee Review

3.0
4 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most people were good here, made some life long friends. - Discounts were pretty good, so were the benefits

Cons

- Wont let me take time off even without pay on a non busy season. - No opportunities to advance. Started doing some management work, yet no acknowledgement - Pay was unfair - Most employees were unhappy with management. As to make it worse, I left with a wave of about 10 other people who also resigned. The ones still staying are because they are waiting for another new job first. Even a few managers left, as they saw how bad the culture was, and saw no improvement will come. (They were the good managers who made work a little more bearable)

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5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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