An experience, not a career - Associate Manager Coach Employee Review

2.0
20 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Decent compensation, benefits, and bonuses.

Cons

High expectations with little training. Extremely negative environment much of the time. (Cliques) No room for advancement: Upper management tends to hire from outside the company instead of developing and promoting from within. Constantly rolling out new systems that don't work well. New tech and old tech are mixed and therefore don't work well. Training on new systems and tech is virtually nonexistent. Associates do not feel comfortable reaching out for help above the store manager level due to repercussions.

Explore other reviews about Coach

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and opportunities for advancement

Cons

Retail hours can be tough

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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