Pros
- Good pay and benefits. The company treats its employees pretty well. - Good discount. Half off everything, 65% off deletes? Yes, please! - Customer interactions will give you plenty of learning experiences. As with any retail job, whether over the phone or in person, customers can range from amicable and friendly to hilarious to stuck-up to downright infuriating. Even though you're the stock person, you'll still be goaled and expected to sell, albeit at a much lower amount than your full-fledged salespeople and managers. Pick up the phone a few times, pop on out to the floor once in awhile, and you should be good in terms of sales goals. - Work can be fun with the right coworkers. - Not a very difficult job, to be honest. They barely train you, it's mostly a you-figuring-out-the-ropes-yourself kinda thing. Roll with the punches, learn from your mistakes and you'll be a-ok. - If your store pulls in a good profit, you receive what is called a Teamshare bonus. This is basically a storewide commission that is divided up and given to each employee based on level of Teamshare (1-5), hours worked, and rank of employee (GM/SM, Ass. Manager, Sales/Stock Associates)
Cons
- As a stock associate, you're in the back and you're the one(s) doing the heavy lifting. You still have to wear the terrible Coach uniform and female stock workers still must wear flats (even though you're basically doing drone-type work ((packaging/shipping, shifting the products on the racks, retrieving items, rewraps, inventory)) rather than sales). It can be dirty, sweaty work, but they still don't let at least the stockpeople wear clothes better suited for their job. It's asinine. - Terrible and repetitive music, save for a handful of songs--especially during the holidays! By the evening of 12/24, I was ready to smash the "A Coach Christmas" CD (chock-full of horrible Christmas cover songs) to smithereens. Post-holiday, the songs are better. Just make sure you get used to crappy house music 80% of the time. - You go from working busy 35-hour weeks before Christmas to not being needed at all. You are cut off on February 1st if not before then. - Drab uniform. - On average, Coach has a durable, stylish, and classy line of goods. But sometimes, a few of the bags/shoes will be just plain hideous. Gross color, impractical design, etc. Learn to pitch them convincingly. - You may or may not get treated like a slave depending on your coworkers. - As with any job, you will encounter bad apples in the management. Just watch your back.