Sales Associate - Retail Sales Associate Coach Employee Review

4.0
28 Nov 2015
Recommend
CEO approval
Business outlook

Pros

As with anywhere, management makes a tremendous difference. I am lucky enough to have great managers, even though there are 5 different ones. The atmosphere is comfortable and not high pressure. Most people coming in are familiar with Coach and looking to buy. Your job is to be able to create a relationship with the customer and have the ability to ask the right questions to make the right recommendation.

Cons

Late retail hours on weekends. Difficult to work a shift and then prepare store for next morning. But must be done. Could use more help with inventory and stocking instead of using sales associates. Salaries should be higher since we do not have commission plan.

Explore other reviews about Coach

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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