Not what it once was... - Customer Care Representative Combined Insurance Employee Review

3.0
21 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Off on weekends and holidays

Cons

Customer service is responsible for doing a bit of work for every department without any appreciation.

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Combined Insurance Response
10y
Thank you for taking the time to review our company and for sharing your experience as a customer service representative. You and your team have an important job interacting with policyholders and agents and we sincerely appreciate all that you do. We take your feedback seriously, and we will convey it to management. If you have any additional feedback to share, please email us at feedback@combined.com. We wish you all the best here at Combined Insurance.

Explore other reviews about Combined Insurance

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great work / life balance, phenomenal health insurance benefits, supportive management, team mentality

Cons

I don't like the new 4 day in office mandate but it's fine.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

The people I work with

Cons

Higher up management expects so much out of you. Keeps asking for more and more responsibility without a pay raise.

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