Onboarding review - Customer Service Advisor Concentrix Employee Review

Thank you for your thoughtful feedback. We are glad to hear that medical aid, subsidized transport, and the provident fund have been positive aspects of your experience. We also hear your concerns regarding the long hiring process and reference check emails. Please know that we take great care when selecting and recruiting as Concentrix strives to maintain a high standard of delivery for our clients and our people. Reference checks are a standard part of the recruitment process to evaluate the employment history validity of all potential employees. However, we will share your suggestion with our recruitment teams. Regarding the attendance bonus, we appreciate your feedback. However, this is structured at an account level, not companywide. Please reach out to your Team Leader to submit your suggestion. Thank you for being part of Concentrix. We are happy to have you here.