Worst environment/ toxic environment - Core Operations Senior Team Leader Concentrix Employee Review

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No pros a out this place just pure toxic higher ups, not educated, lack of managerial and analytical skills, the only thing that I can say it makes their business still active is their global marketing twam

Cons

Site directors and operations managers lack the basoc skills of their roles, no clear vision, no visibility, no clear steps towards growth, not following the basic bpo guide lines, they know nothing about COPC implementation. Their moto is an employee is just a head that can be replaced in a blink of an eye

Explore other reviews about Concentrix

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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