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      Concentrix

      Engaged employer

      Concentrix reviews

      Supportive team but management prioritises targets over people - Customer Service Representative Concentrix Employee Review

      1.0
      24 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people and team members

      Cons

      The management is very stat driven and heavy focused. Ops managers do not listen one bit when you bring up issues regarding a manager bullying you. They do not really care about you or anything you have to say as long as you meet your targets. Mental health and general health is an inconvenience they never offer any help and are always pushing you to break.

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      5.0
      25 June 2026
      Tram lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people all of the time

      Cons

      Hapy people don’t like you

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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