Concentrix SUCKS!!! - Senior Advisor Concentrix Employee Review

1.0
1 June 2017
Recommend
CEO approval
Business outlook

Pros

Nothing to say here I have tried to think it over and there are no positives

Cons

your a number and treated as such, you're forced into positions you neither want nor can you excel at. Your not offered any reasonable benefits beyond the standard ones you can receive at any job. Your pay is never correct. God forbid you owe any debts out there because they do give your information to collection agencies beyond what is legally required for them to do so. They expect you to preform work related tasks during your "off time", Specifically doing their IT work on THIER computer for THEM without pay. If you end up having to call THIER help desk you only get paid for the first 45 min of time when your on hold and when that hold time exceeds two hours they expect you to go unpaid. Even though your dealing with THIER systems. Your just a number and they really don't want to know what you think or their feedback. They expect you to "follow orders" and when it does not go their way they punish you

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

See reviews by: Helpful|Rating|Date|All