It is good only if you want to make carrer in bpo. - Anonymous employee Concentrix Employee Review

3.0
8 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll get average trending salary in market. There is 24*7 work environment though most of the times they do approve the preferences for week offs. Supportive staff and colleagues they never make you feel odd at work. Promotions are easy if you will perform good. Cab facility is there for female emplyees between 7 pm to 7 am. Ample leaves to take.

Cons

Long shift timings 9.30 hours a day There is no fixed break timings for agents and at the times of heavy call volumes break gets delayed by hours. Internal politics at times. If you got night shift and timings are 7.30 pm to 5 am then they will pick you at 5.30 pm and drop back by 6 am.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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