Concentrix Kolkata is the worst place to work. If you want to join a Domestic BPO then dont ever think of joining it. - Anonymous employee Concentrix Employee Review

1.0
12 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing. Its a hell. The head office at DLF is a good one and people who are there know how to work but once you are at clients site then only you can see the true picture. Managers are not at all approachable and they even dont know what is a corpotable culture nor are the trainers up to date. But its a good place to learn cuss words ( galis) that to one that only people who are educated and well behaved will think twice before saying it.

Cons

From the beging be ready that any moment you can loose your job. I have heard trainers who have dropped in during our training to discuss with our trainer whom they want to keep and whom they dont want to sacked. Trainers dont think twice before abusing you or even using cuss words ( galis ) they even dont spare your parents so do the team leaders and managers. There are some words which you cant use in front of female employees but they do. If you think about escalating dont ever do that as you will losse your job. Inspite of being experienced you will be considered as a fresher and you will be treated as if you dont know anything. The work pressure is so much that if you are sick you wont get a leave I have seen people who are suffering from chicken pox or dengue or measels are forced to come to office. Also there is lot of biaseness or faveratism if you are one of the lucky onces then your manager, trainer, teamlead will help you during ceartain tests that you need to give during training also if you are not performing well you will get help from them to clear your certifications. If you dont attend parties or get toghers organised either by your team lead or manager then you become an outcast. Also there is no corporate culture

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5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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