Pros
-Parent company had very profitable quarters by not giving raises to its employees.
Cons
-No room for advancement. (It's a call center) -The company has been losing contracts left and right. (NO job security) -No raises. (2 years with no raise, No matter how hard you work, you are as good as the worst employee according to Concentrix) -Every now and then the company likes to perform an "Employee Evaluation" which is pure BS,( No raises there, even if you got all your "5 stars" review.) -No adequate training for your job. -There is no clear communication between upper manager and employees. -"Bonus" What bonus? you have a better chance of getting hit by a car twice then getting you bonus at Conentrix.The bonus structure changes constantly just like management.