Degrading to say the least. - Customer Care Representative Concentrix Employee Review

2.0
19 Apr 2018
Recommend
CEO approval
Business outlook

Pros

You get gold stars like when you were a child for doing good work, they also hand out tiny bags of chips/dry cake to show your value to them.

Cons

No respect, helicopter management that will drive you insane because you get told 5 different things from 5 different people and all of them are apparently correct.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
See reviews by: Helpful|Rating|Date|All