Call Center Rep - Customer Service Representative Concentrix Employee Review

2.0
29 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Meet a ton of great employees. A lot of pleasant co-workers. Coworkers had fun, up beat personalities. When we meet our goals then there was pizza ordered. once every 3 months.

Cons

Constantly Micro-managed. Once applied for other positions, there were a million reasons why I could not be hired within the company. Asap I was terminated, my team lead critiqued the heck of my calls. Training was OK. The pay is not enough

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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