You will regret working your way up! - Team Leader Concentrix Employee Review

2.0
30 May 2019
Recommend
CEO approval
Business outlook

Pros

You work at home and do not have to commute.

Cons

Pay is low compared to other companies. Paid for 40 hours, must work a lot more than that to keep up. Upper management cannot make up their minds, resulting in constant changes, constant increasing workload and ever increasing employee frustration. You are just a warm body. You can kill yourself to do it all, but that goes unnoticed. Miss one thing and someone is all over that.

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

See reviews by: Helpful|Rating|Date|All