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      Concentrix

      Engaged employer

      Concentrix reviews

      If there was an award for worst workplace this would win it - Customer Service Representative Concentrix Employee Review

      1.0
      1 Mar 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      People who work alongside you are very friendly, sociable environment

      Cons

      Overworked, treated like battery hens unable to move from the phone and patronised and spoken down to by team leaders/management. Never paid correctly. Unappreciated. Treated like you’re easily replaceable. Timed for toilet breaks, shouted at for talking to customers for too long on the call.. They were always understaffed as staff were always in and out like a revolving door. Always begged to do extra hours overtime but when you do they don’t bother paying you for it.

      Explore other reviews about Concentrix

      5.0
      5 June 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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