You will get redeploy shall you have fail the project training and nesting - Customer Support Representative Concentrix Employee Review

3.0
20 Sept 2021
Recommend
CEO approval
Business outlook

Pros

- Friendly environment as your colleagues eventually be a part of your family. - Provide vending machine for food and beverage. - Eventually understanding for COVID situation therefore work remotely -Medical and Dental Benefit/ Gym Subsidies

Cons

- Salary increment increase damn little and old hire get quite far amount of basic compare to new hire -If you fail training in particular project, you will get redeploy and HR will utilize your AL and shall you have left no AL, thereof you will be under UL. -Career growth quite competitive and the management quite bias. - Toxic environment for some project

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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