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      Concentrix

      Engaged employer

      Concentrix reviews

      Avoid this company - Customer Support Agent Concentrix Employee Review

      1.0
      1 Dec 2021
      Customer support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Well, at the end of the day you have a job!

      Cons

      Expect to be treated like a number, no transparency, its all about your KPI´s which in the other hand will be evaluated on a daily basis, complicated shifts, office quite far from city center, work during weekends, etc...

      avatar
      Concentrix Response
      4y
      It is a priority for us to look after our staff and create a positive working environment. We are dissappointed that your experience was not reflective of this. Thank you for your feedback, we will pass it back to our management team.

      Explore other reviews about Concentrix

      5.0
      5 June 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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