Poor Operations leadership. Lack of communication all the way around. It is like pulling teeth to get my Manager to correct something, even though they hold the control and it is their job and I am left to explain why something hasn't been corrected. Favoritism is huge. It's all about who you know and who you grew up with. They do not put qualified people in leadership positions based on my experience. I am salary, but to get everything completed and plus do the job of my Manager since "they" know nothing about the actual LOB they manage or they just don't feel like doing it or they are to0 busy, I still end up working over 65 hours a week. Break that down I am basically making 12.14 an hour max. I love what my role stands for, but my job would be a lot more manageable if my leadership did theirs.