Co-workers were good, management not so much - Real Time Analyst Concentrix Employee Review

1.0
19 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Co-workers were great people, and mostly worked well together

Cons

Communication chain is horrific, from management down to team leaders and people on the phones. RTA's were supposed to carry out management requests, but often left in the dark.

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Concentrix Response
2y
That’s the opposite experience we want our game changers to have, we’re sorry to hear about your concerns with your the communication chain in your department. We hold game changers to high standards when it comes to how we treat each other and, our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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