Worst place to work in Düsseldorf - Customer Service Representative Concentrix Employee Review

1.0
22 Feb 2023
Recommend
CEO approval
Business outlook

Pros

You can meet nice colleagues

Cons

All, lack of leadership, Team Leaders are useless and not prepared, plus always absent and pushy.

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Concentrix Response
3y
It's unfortunate to hear about the issues you've described regarding your employment at Concentrix, specifically the concerns you mentioned about your leadership. Nevertheless, we appreciate the feedback as it helps us improve as a company. Once again, we appreciate you bringing these concerns to our attention. Feedback like yours is invaluable for providing the best service possible to the Concentrix team.

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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