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      Concentrix

      Engaged employer

      Concentrix reviews

      Nightmare - Agent Concentrix Employee Review

      1.0
      15 July 2023
      Agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing at all, believe me.

      Cons

      Instead of spending money buying pizzas, snacks, drinks, etc to deceive employees leading them to think that it is actually a great company to work in, the "big bosses" should control, verify and investigate - in a fair way -how managers are treating people. People Solutions will not act on managers, even if they have made a big mistake. they will only make decisions like disciplinary proceedings or dismissal with agents. They blindly believe in the "superiors". In Porto (Portugal), the most toxic work environment I've ever known. Managers do as they please. they are "untouchable". Associate directors and directors don't care about these things. They spend their lives in meetings after meetings through Teams, often from home. They are "bigs", with big salaries, why bother with the "little ones". People leave the company like ants leaving the shelter to look for food. Injustices, moral harassment and humiliations happen every day at Concentrix in Porto. It is time for the labor authorities in Portugal to do a thorough investigation. or the media....That s enough!

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      Concentrix Response
      2y
      Thank you for stopping by to leave this candid feedback regarding your experience working here at Concentrix. We are committed to providing the best work environment possible for our Concentrix team and ensuring its in line with our strong culture. It's disappointing to hear your concerns regarding your as soon as you can. You're a valued part of the Concentrix team, and we want to do whatever possible to address these concerns, show you that your time here is valued and help make this a happy, fun place for you to come to work! Please contact staff.online.feedback@concentrix.com for further assistance.

      Explore other reviews about Concentrix

      5.0
      5 June 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      10 June 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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