Low care for worker's needs - Impiegato Concentrix Employee Review

2.0
4 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Payment on time, but nothing else

Cons

The main issue is the lack of respect for people's lives. The people who handle the shifts, just change them without any notice or accordance. Most of the times you would just get a message, and would be forced to accept. The shifts themselves don't make any sense, having to work sometimes 6 days in row until midnight. The Team Leaders, most of the times lack total empathy, and will require you to respect the KPIs, even when they are totally illogical. The holiday's system is non-exhisting, and you may see your requests refused just because yes.

Explore other reviews about Concentrix

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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