Run away far, run away fast - Team Lead Concentrix Employee Review

1.0
6 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Centrally located off the I-10 and Broadway in a nice building

Cons

Absolutely no leadership. I was there for a year and except for a very few people, that's about the average anyone stays. 3 Site directors, 3 HR Managers, constantly changing personnel in IT, HR, Training and it's basically a revolving door when it come to people at the CSR level. Constant policy changes, and issues with payroll and benefits that have gone on for far too long for a company of this size. Very high employee cost for health care coverage.

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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