Terrible "Culture" Pushing Humans are Robots Agenda - Customer Service Representative Concentrix Employee Review

Hi and thanks for taking the time to share your perspective with us. We welcome all reviews and consider feedback as our chance to listen and fully understand the staff experience that our global game-changers have when they choose a career at Concentrix + Webhelp. When we receive feedback like yours that mentions drops in communications or unanswered questions, it's a sign to us that we need to look into other feedback in the same location to determine if internal investigation and action are needed. We can't be sure which country you are in, or when you last worked with us but if you're willing to share more details with us using our confidential inbox staff.online.feedback@concentrix.com we will make sure the appropriate measures are taken to address things as needed. Though our working relationship was not a fit for you, we stand behind our culture and want to make sure that our current and future team members have a better experience than the one you've described here. We hope to hear from you soon. - Senior Manager, Global Employer Brand