The only job I've ever walked away from - Team Lead Concentrix Employee Review

2.0
7 Feb 2024
Recommend
CEO approval
Business outlook

Pros

If you have no idea how to work, it's a great place to learn.

Cons

So much micro management but with a company this large I understand the need, it's just not for me. The company is too large and it's hard to be "seen". Different programs are siloed off so some programs may be better. Way too complicated to try to communicate with your team. Lots of training just not for the things you need like basic job functions and lots of conflicting information from management.

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Concentrix Response
2y
Hi, thank you for taking the time to share your perspective with us. We are passionate about making sure that the feedback our game-changers give is considered and this is why we're here every day reading and responding to your reviews. We are also fanatical about our team members and know that in any situation the Concentrix + Webhelp team is a community here to support each other. We'd like to remind you that all donation activities are 100% optional for every single game-changer. We never want anyone to feel pressured into donating and if people are having this experience, we encourage them to share it with their local People Solutions business partner. Like many workplaces, we are proud to have existing employee assistance programs in place, but we are always looking for ways we can be impactful where we need to. We understand that we're a large company, however great ideas and efforts do not go unnoticed here. We thank you again for sharing!

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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