Lack of comunication or caring - Marketing Professional Concentrix Employee Review

2.0
19 Feb 2024
Recommend
CEO approval
Business outlook

Pros

well, at least you have a job right?

Cons

Known for letting people go without any warning until the last minute, hires people who rely on the work for their visa status and then tell them their contracts wont be renewed literally days before the end, having known for months that this would be the case, but not informing their workers. Terrible communication from the management down as a whole throughout the company.

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Concentrix Response
2y
Hello, It’s never easy to get a review like this, but thank you. Your voice is important and we want you to know we hear you loud and clear. We’d be grateful if you’d drop us a note at our confidential inbox: EB-DACH@webhelp.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care. Best wishes, Your Concentrix + Webhelp-team

Explore other reviews about Concentrix

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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