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      Concentrix

      Engaged employer

      Concentrix reviews

      A stimulating environment - Customer Service Advisor Concentrix Employee Review

      4.0
      2 Apr 2024
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      At Concentrix you get to meet people from multiple nationalities, different backgrounds and goals, which makes working here an enriching experience. There are always many activities and projects taking place and the working environment in the office is very stimulating and great.

      Cons

      With many stimulating projects being promoted here, there should be a consideration of the employees that never changes regardless the multiple hardships Concentrix might or might not encounter. Instead of promoting a service and them revoke it midway, there should perhaps be another option in order to always take care of the wellbeing of all the employees.

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      Concentrix Response
      2y
      Hi there! Thanks for this balanced feedback! We truly are a workplace where everyone has the opportunity to learn about different cultures and different skills. We love that our game changers can grow personally and professionally on our team. We're not exactly sure what service you mentioned that was revoked, however if you'd like to chat about it, please feel free to reach out to your local People Solutions Business Partner. Also, be sure to check out our CORE page where we house all wellness resources if you haven't already. There's something for everybody there. Thanks again for sharing. :)

      Explore other reviews about Concentrix

      5.0
      5 June 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      10 June 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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