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      Concentrix

      Engaged employer

      Concentrix reviews

      Company is a joke - Call Center Agent Concentrix Employee Review

      1.0
      30 May 2024
      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros at all.

      Cons

      Imagine a job where it starts out as the best company you have ever worked for. Then after 2 years, it begins degrading everyday. Then years later when you think this job could not possibly become a bigger joke than it already is... they continue to amaze you on a daily basis. Everyday it gets to be a bigger joke. There is no floor to how big of a joke this company has become. I've worked for at least 10 companies in my life. This is by far the worst job. But it started out as the best job. And also... in most corporate jobs, the higher ups may not know what you do and how you do your job 100% but they could figure it out. This job? They would have NO CLUE how to do my job if they had to do it.

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      Concentrix Response
      2y
      Thank you for leaving this candid feedback regarding your experience working at Concentrix. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review, and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix team, and we want to help ensure that all experience a happy, fun place to work. Thank you again.

      Explore other reviews about Concentrix

      5.0
      5 June 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      10 June 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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