Good people, great benefits, not so great base pay. - Anonymous employee Concentrix Employee Review

3.0
16 Apr 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly, family-like atmosphere with approachable management. HR has made obvious efforts to try to bring make the workplace fun while maintaining professionalism.

Cons

Very little investment in technology: Parent company is an OEM distributor but we have outdated slow work stations. Last year was the first year ever that raises were given (merit raise) and they were hardly a raise at all. Customer service representatives are evaluated on sales metrics.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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