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      Concentrix

      Engaged employer

      Concentrix reviews

      Working at Concentrix - Content Moderator Concentrix Employee Review

      3.0
      2 Oct 2024
      Content moderator
      Recommend
      CEO approval
      Business outlook

      Pros

      - Type of contract - brings security and stability; - Nice work to perform, since it's not mechanical or hard; - Salary; - Colleagues that make a good work environment.

      Cons

      - Reporting culture, which creates a bad work environment; - Improper and unfair promotions; - Controlling environment, taking flexibility away from the employees; - Lack of recognition of good agents, creating conditions where the same standard has to be met by every employee, which also results in lack of engagement from the worker side; - Lack of flexibility from the perspective of where the job can be performed, obliging workers to come into the office and not allowing work from home or a hybrid model; - Office location is not very accessible; - No future work outlook, unstable working condition.

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      Concentrix Response
      1y
      We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!

      Explore other reviews about Concentrix

      5.0
      5 June 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      10 June 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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