Ask the questions - Inside Sales II Concentrix Employee Review

3.0
13 Apr 2025
Recommend
CEO approval
Business outlook

Pros

You have a job I guess

Cons

A lot of things are not mentioned in the interview. I take calls for a major financial client. Supposed to be light sales and mostly customer service. However, you find out later that there are so many metrics to hit and so many ways to not receive a bonus. Your hours will vary based on their company needs. You can't change positions until after 6 months. I was told the job I initially applied for was unavailable but this one was. On my career profile it says I declined the position. So that's a little shady getting people over to this position. Very high turnover. New people training every week. The people are nice, even management. haven't really had any issues with that. Just the whole pay structure. reminds me of selling vacations.

Explore other reviews about Concentrix

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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