DO NOT JOIN NGSA - NGSA Sales Development Program Dell Technologies Employee Review

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You will make a few solid friends. (You bond over how much you hate the job, and your plans to leave). If you want a logo to use on your resume, then go for it. That is all it’s worth.

Cons

This is a call center job. For hardware. Do not be lied to that you’ll be an AE in 6 months, that’s how they get you in. You will talk to IT managers who hate you every day. The “director” is a glorified baby sitter who watches how many dials each person on the floor makes. If you do not hit 80 unique dials you will be made very aware and/or put on a plan. Metrics are public and sent out to the floor daily. Management is constantly turning over and trying to get field jobs for themselves (literally interviewing for them at work), they are only in management positions because it’s less work while they wait, they do not care about you. On top of this you are in office 8-5 every day, no remote flexibility. If you do stick it out and manage to get the next role (it’ll be a year) you will literally make a lower base salary than the BDRwith the potential to MAYBE crack 95k lol. It’s so embarrassing. Dell is seeing it’s best sellers leave this program within a year and go get paid their worth, it’s going to be a huge wake up call for them. Their best reps are getting the AE title and bouncing to over double their salary at better companies, even some BDRs. In NGSA you are not a BDR, you are a call center machine. Everyone is constantly faking metrics and appointments and your work here means NOTHING. Literally fake made up numbers attached to the “deals” you bring in. I promise you if you join NGSA you will be planning your exit within weeks/months. We talk about it all the time, and many are starting to head for greener pastures thanks to the Dell logo on the resume. That is all this program is worth, the logo and mentioning some residue of EMC sales culture, which is GONE. They gutted that company too. Plus, whether in round rock or Hopkinton you will commute 40 mins to and from office every day living in Boston or Austin since they are too cheap to buy office space in the major cities. They literally have vending machines from the 1980s. No culture no free anything no perks. In layman’s terms, DO NOT JOIN NGSA.

Explore other reviews about Dell Technologies

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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