Service Account Manager - Anonymous employee Dell Technologies Employee Review

2.0
8 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are one of those people who is concerned only with making descent money, has no life, and no desire to have any kind of personal life - than this is the job for you! If you're fond of S1 pages all day/night long and you don't require more than 2-4 hours of sleep a day (or every few days sometimes), then this job is for you! If you're a workaholic insomniac with no family, friends or life and you enjoy high stress and regular management intimidation - this is your job baby! Lets sign you up!

Cons

There is Absolutely no work life balance for their SAM's. None! It's a sweat shop that will consume every minute you allow them. You had better be prepared to prioritize the job over every aspect of your life, because that's what it will take. Its also doubtful that hard work and dedication will take you far within the company - better learn to play the politics or you wont last a year.

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5.0
22 Apr 2026
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CEO approval
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Pros

Work Life Balance is great

Cons

Layoffs are always around the corner

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1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

2
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