I'd still work there if they hadn't laid everyone off. - Home Sales Representative Dell Technologies Employee Review

3.0
23 June 2008
Recommend
CEO approval
Business outlook

Pros

Before they starting laying everybody off and closing their home sales departments across USA, it was a great place to make good commisions. I made 3000 on one 2 week paycheck at one time. It was fun to work there alot of the time. They play fun games and give away alot of stuff. Giftcards are given out all the time. It's nice to win something for being the best every once in a while. I would go back if I knew the job security was there. If only they wouldn't have started selling retail I would still have my job!

Cons

They never kept you in the loop. You always had this feeling that something was going on behind the curtain that they didn't want you to know about. Dell kept making a ton of money and people were always talking about how we were the most popular computer sales in the world. All this awesome stuff was going on but then we would get yelled out for not selling enough or they would change up our whole script. At one point, they had our greeting like this, "Thank you for choosing dell, where we build a total solution and yours is here. My name is Jesse, what can I build for you today" Now that is a mouth full. some of the things they wanted us to do were rediculous.

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1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

2
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