Pros
Coworkers are generally really good Benefits have gotten better Bonuses have been given in the last several years to qualified people In my position the work is different every day
Cons
Management is disconnected from everyone My location is a lot like highschool, cliques and small groups control a lot. Information is withheld from people You must Kiss A** to get anywhere above the senior rep level The only complaints acted on are taken from the worst employees ie: 'people keep walking past my cubicle' and they actually sent out an email asking people not to walk down the aisle Pay is not comparable to other local companies. I recently applied for a job at another company and with my experience they offered $2.05 more per hour than I am making after 5+ years with Perot. Every important announcement is garbled with corporate speak that the average employee doesn't understand. Supervisors tell you to process something and when it goes wrong throw you under the bus.