Horrible first job experience - Technical Support Engineer Dell Technologies Employee Review

1.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Colleagues. That is it. I was able to meet life long friends.

Cons

My boss and her goon were the worst supervisors I have ever had. I worked in restaurants before I graduated and dealt with a bunch of people I didn't like and worked with a bunch of people I did not like. However, this job was relentless at breaking you down. I started on a team of 30 people and was 1 of 6 before I quit. It was due to the systematic beat down that moved focus from one person to the next. I have one of the hardest degrees you can obtain in STEM and I was constantly told that I lacked skills or was not apt enough to do the job. 3 people were committed on my team for mental break downs due to the relentless bullying from our superiors. I've heard not all departments are like this and I know a lot of people that like Dell, but my experience on the one specific team was the worst experience I have ever had working since I started working almost 15 years ago.

Explore other reviews about Dell Technologies

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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