Dinosaur company with miserable internal processes - Solutions Architect Dell Technologies Employee Review

3.0
14 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Flexible hours, average pay, decent benefits.

Cons

There is nothing sexy or cool about working at Dell. Its technology is not innovative or changing the data infrastructure landscape in any way. Do you really want to work for a company that's big flagship product launch every five years is just a product that's faster than the old one? Dell saw the writing on the wall with cloud and had to release project APEX, which is still on prem hardware at the end of the day. The internal Dell tools are absolutely abysmal to use and make the job such a headache for us and the customers. People have been complaining about this for years and it seems the tools only get worse. You'll join a customer call and have one customer and 10 Dell people on from all the different teams it's ridiculous.

Explore other reviews about Dell Technologies

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Huge company with opportunities to grow and work with other teams

Cons

The multiple time zones and countries meant a lot of night or early morning calls. Also layoffs were and are pretty regular.

3.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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